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Federal Fraud Resources

Don’t be an online victim. Visit the FDIC’s Consumer Assistance & Information page to stay informed about the latest scams and fraud.

Safeguard your identity. Visit the Federal Trade Commission’s Privacy, Identity & Online Security page for tips to protect your information and identity.

To report a suspicious email that uses our name or logo, forward it to us immediately at onlinebanking@heritagebankandtrust.com.

To report suspicious activity on your Heritage Bank & Trust account, contact us during business hours at (931) 388-1970.

*FTC News, February 9, 2024

Romance Scams

Has an online love interest asked you for money? That's a scam.

Online dating scams are on the rise. These scams were the costliest reported scam to the FTC in 2021, with a total reported loss of $547 MILLION in a single year.

  • Do you know the red flags to avoid this popular scam? 
  • Do you know what to do if you are possibly already in one?

Learn the signs of this scam and how to respond to protect your money.

Scholarship and Student Loan Fraud

College costs are rising. Looking for a loan? You're not alone. Be wary of the information you share, and where.

  • Over $100 Million is lost in scholarship scams every year.
  • 53% of students who try to get a private loan have reported receiving fraudulent loans.

Protect yourself!

  • Never share FAFSA information.
  • Only seek federal student loans from companies identified by the Department of Education.
  • Never pay to apply for college scholarships.

Elder Financial Abuse

The key to spotting financial abuse is to look for changes in a person's established financial patterns.

  • Learn these 14 red flags to spotting elder financial abuse.
  • Visit the Financial Caregiving Guide to help navigate the financial caregiving journey.

Check Scams

The United States Postal Inspection Service recovers more than $1 BILLION in fraudulent checks & money orders each year. If you mailed a check that was paid, but the recipient never received it, criminals may have stolen it.

Learn more about check washing and check theft scams to help keep your money $afe.

Protect Yourself and Your Money

Protect your personal information and financial assets. 

Be prepared to avoid common financial scams.

Are you a business?

Our Treasury Management Solutions have a suite of services to help protect you and your business from potential scams and fraud.

Report Disputes or Fraud

How to Report a Lost/Stolen Debit Card or Fraudulent Charges

During normal business hours, call (931) 388-1970.

After-hours, call (833) 311-0067 for Mastercard® EMV Debit Cards

How to Report a Lost/Stolen Credit Card of Fraudulent Charges

Within the U.S.: 1-800-883-0131
Outside the U.S.: 1-813-868-2891

Treasury Management Solutions

You put your customers first, and so do we. Our Treasury Management Solutions simplify everything from paying employees or vendors, receiving payments and depositing checks to managing fraud.

Financial Wellness

Make smart, secure money moves – online or on the go – with these tips on safeguarding your financial health.